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How Emergency Room Wait Times affect Patient Satisfaction

Digital X-Ray | Physicians Premier ER

Time is of the essence when it comes to emergency room care, and it affects a patient’s level of satisfaction. At the time where waiting times are at the worst, wait times are now seen as the “forgotten premise of healthcare.”

The longer the wait for patients, the more time they’ll be able to conclude something negative about the emergency room staff. A study by the US National Library of Medicine National Institutes of Health states that “patient satisfaction can be conceptualized as the difference between a patient’s perceptions and their expectations.” This means that patients already have an expectation on their wait time, but this also affects their perception on how the emergency room is being run and how good the facilities are.

The same study says, “interventions to decrease perception of wait times and increase the perception of service being provided, when combined with management of patient expectations, can improve patient satisfaction.”

Did you know that Physicians Premier ER has a “No-Wait Policy?” We know that your time is valuable, and the earlier we attend to you, the more you’ll get to comfort. We don’t even have waiting rooms because the No-Wait Policy is a 100% guarantee on our end! Your time and condition is the top priority at MD Premier.

Wait times are a thing of the past at Physicians Premier ER. Be attended to right away by our expertly trained physicians and staff that are more than happy to give you the best emergency care in the Corpus Christi and Parkdale Plaza areas. We make sure that you’ll get the best medical care in the area as soon as you enter. Want to know more about our “No-Wait Policy” as well as other medical services our facility offers? Go to www.mdpremier.com.

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