Our Services

Emergency Care Without the Typical ER Experience

When you need emergency care, you shouldn’t have to choose between speed and quality. At Physicians Premier, you’ll be seen by experienced, board-certified physicians in a comfortable, concierge-style environment designed around the patient experience.

Our facilities feature on-site laboratory services and advanced imaging, including CT, X-ray, and ultrasound, allowing for faster answers, treatment, and peace of mind. If your condition requires specialized hospital care, such as surgery, we’ll coordinate your transfer and ensure a seamless transition.

24/7 Emergency Care

Conditions we treat

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Medical Emergencies

  • Chest Pain
  • Stroke
  • Difficulty Breathing
  • Severe Allergic Reactions
  • Abdominal Pain
  • Blood Clots
  • Dehydration
  • Migraines
  • Asthma Attacks
  • High Fever
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Illnesses & Infections

  • Flu
  • Pneumonia
  • Bronchitis
  • Strep Throat
  • Sinus Infections
  • Skin Infections & Rashes
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Pediatric Emergencies

  • Fever
  • Dehydration
  • Asthma
  • Injuries
  • Allergic Reactions
  • Respiratory Illnesses
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Trauma & Injury Care

  • Broken Bones
  • Concussions
  • Lacerations & Cuts
  • Burns
  • Sports Injuries
  • Sprains & Strains
  • Dislocations
  • Animal Bites
  • Insect Stings

Advanced Diagnostic Services

Answers faster, care sooner

From cardiac monitoring and laboratory testing to specialized screenings and blood work, our on-site diagnostic capabilities provide the information needed to make informed treatment decisions when every minute counts.

THE PHYSICIANS PREMIER DIFFERENCE

Not all emergency care options are the same. Here’s how we compare:

Physicians PremierHospital ERUrgent Care Clinic
Treats lacerations, sprains, bruisescheckcheckcheck
Treats chest pain/heart attackcheckchecknot offered
Treats abdominal paincheckchecknot offered
Treats respiratory distresscheckchecknot offered
On-site CT scanner, digital X-ray, and ultrasoundcheckchecknot offered
EKG and cardiac enzyme analysischeckchecknot offered
On-site cardiac lab testscheckchecknot offered
Transfer arrangements with nearby hospital if neededcheckchecknot offered
Shorter wait timeschecknot offerednot offered
Immediate access to board-certified physicianschecknot offerednot offered
Fully certified laboratory for quick results/diagnosischecknot offerednot offered
Dedicated billing assistance with Patient Service Navigatorschecknot offerednot offered

Personalized Support

Patient Service Navigators

At every Physicians Premier ER location, you’ll have a go-to advisor throughout your experience. Our Patient Service Navigators (PSNs) have the answers you need to smoothly navigate the financial aspects of your care:

  • Clarify your insurance coverage and benefits
  • Confirm your out-of-pocket financial responsibilities
  • Answer billing questions

It’s all about helping you feel informed, supported, and confident from start to finish.

Find Your Patient Service Navigator

What Our Patients Say

5 red stars in a row

“I came here due to high blood pressure and an old foot injury. I was worried about cost due to not having active insurance. Everyone was super kind and the treatment thorough. Dr. Simpson was amazing and very understanding of my financial concerns and assisted in making the care provided more cost effective. I felt very heard and the treatment was top notch. I would refer anyone here for any healthcare needs or concerns.”

R.W. — Physicians Premier ER – Potranco, June 2026


Frequently Asked Questions

Questions? We Have Answers.

What exactly is a freestanding emergency room?

A freestanding emergency room is a full service, state-licensed, 24/7 emergency room that, as its name implies, is not directly connected to a hospital. It offers essentially the same services and functions, but with dramatically reduced wait times and a much more comfortable setting than traditional ERs.

ER vs. Urgent Care

Do you accept my insurance?

We bill all private insurance plans, including Aetna, BlueCross/BlueShield, Cigna, Humana, and Marketplace plans. We also take cash and all major credit cards.

Insurance & Billing Information

Do you bill like a hospital emergency room?

No, we do not. Unlike many hospital emergency rooms where you may receive separate bills from the hospital, pharmacy, physician, radiologist, or other providers involved in your care, Physicians Premier Emergency Room simplifies the billing process. You will receive one consolidated bill for the emergency care you receive at our facility and only one professional bill for the physician component, making it easier to understand and manage your medical expenses.

 

How long will I have to wait?

You’re probably used to the long wait times and lengthy registration processes at traditional hospital emergency rooms. At Physicians Premier ER, we strive to get you seen as quickly as possible, often with little to no wait. As soon as you arrive, we will register you and quickly start your care without unnecessary delays.

What to Expect at a Physicians Premier ER

Do you treat children?

Absolutely! We treat patients of all ages, including infants.

What happens if I need surgery or other treatment?

If your condition requires surgery, hospitalization, or specialized treatment, we’ll coordinate your next steps and help arrange the care you need. Our team works closely with trusted specialists and hospitals to ensure a smooth transition and continuity of your care.

 

Will my primary care provider know what care I received?

We can send your Physicians Premier ER medical record to any physician or clinic. Just email our Medical Records team with all pertinent information. You should be notified within 2 business days of receipt of your request.

Patient Tools

Everything For Your Visit Handled in Minutes

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Insurance & Billing

Our Patient Service Navigators take the guesswork out of the process with personal support, clear answers, and compassionate guidance.
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Medical Records Request

Stay connected to your care. Contact us to request copies of your medical records.
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Find a Location

Physicians Premier has emergency rooms available in multiple cities. Get directions and find out more about our facilities.