Terms of Use

Effective Date: July 23, 2026

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of mdpremier.com and all webpages, content, features, forms, and services made available through the website (collectively, the “Website”). The Website is operated for Physicians Premier Emergency Room and its affiliated emergency facilities, professional entities, and management entities (collectively, “Physicians Premier,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms and any additional terms presented in connection with a particular feature or submission. If you do not agree to these Terms, do not use the Website.

2. Website Purpose and Use by Minors

The Website is intended to provide general information about Physicians Premier, its locations, services, patient resources, employment opportunities, and other matters of public interest. The Website is not intended to serve as a substitute for emergency medical evaluation or treatment. If you are under 18 years of age, you should use the Website only with the involvement and permission of a parent or legal guardian.

3. Medical Disclaimer and Emergencies

All medical and health-related information available through the Website is provided solely for general informational and educational purposes. It is not medical advice and is not intended to diagnose, treat, cure, or prevent any illness or condition. The Website cannot evaluate your symptoms, determine the urgency of your condition, or recommend a specific course of treatment. Do not disregard or delay seeking professional medical advice because of information you have read on the Website.

If you believe you may be experiencing a medical emergency, call 911 immediately or go to the nearest emergency room. Do not use the Website, email, or an online form to request emergency assistance or time-sensitive medical advice.

4. No Provider-Patient Relationship

Your use of the Website, including viewing content, locating a facility, submitting a general inquiry, sending an email, or completing an online form, does not create a provider-patient relationship and does not impose a duty on Physicians Premier or any healthcare professional to review, respond to, or act upon your communication. A provider-patient relationship is established only through an appropriate clinical encounter in which a licensed healthcare professional evaluates you and undertakes to provide care.

5. Services, Locations, Wait Times, Insurance, and Billing Information

Descriptions of facilities, services, providers, hours, availability, and other operational information are provided for convenience and may change without notice. Information concerning wait times or the speed of service is an estimate only and is not a guarantee of when any patient will be evaluated, treated, transferred, or discharged. Patients are evaluated and prioritized based on clinical circumstances and applicable emergency-care requirements.

Information concerning insurance participation, benefits, coverage, reimbursement, fees, or billing is general information only and does not constitute a representation that a particular service will be covered or that a particular amount will be owed. Coverage and patient responsibility depend on the services provided, the terms of the applicable health plan, and applicable law. You should contact your health plan or the appropriate Physicians Premier representative for information specific to your circumstances.

6. Website Content

We may update, correct, add to, remove, or discontinue Website content at any time. Although we make reasonable efforts to provide useful and current information, Website content may contain errors, omissions, or outdated information. You are responsible for independently verifying information before relying on it. No Website content constitutes a promise, warranty, or binding offer to provide any particular service on any particular terms.

7. Acceptable Use

You may use the Website only for lawful, personal, and noncommercial purposes. You may not:

8. Intellectual Property

The Website and its content, including text, graphics, photographs, videos, logos, trademarks, service marks, design elements, software, and compilations, are owned by Physicians Premier or its licensors and are protected by intellectual property and other laws. Subject to these Terms, you may view and print reasonable portions of the Website for your personal, noncommercial use. No other license or right is granted. You may not copy, reproduce, modify, distribute, publish, display, transmit, create derivative works from, or commercially exploit Website content without prior written permission from the applicable rights holder.

9. Third-Party Websites and Services

The Website may include links to, integrations with, or content provided by third parties, including mapping, social media, employment, payment, patient-portal, analytics, or other service providers. These third-party resources are provided for convenience only. Physicians Premier does not control and is not responsible for their content, security, availability, accessibility, privacy practices, or terms. Your use of a third-party website or service is governed by the third party’s own terms and policies.

10. Online Forms and Electronic Communications

General Website forms and email addresses are not monitored continuously and should not be used for emergencies, urgent medical concerns, or requests requiring an immediate response. Unless a form is specifically identified as a secure form intended to collect health information, do not submit medical records, diagnoses, treatment information, Social Security numbers, payment-card information, or other sensitive information through the Website.

Submission of a form or message does not guarantee that it was received, reviewed, or answered. By submitting information, you represent that it is accurate, that you are authorized to provide it, and that you consent to being contacted using the contact information you provide for the purpose of responding to your request. Certain forms, including patient-story, employment, medical-record, or other specialized submissions, may be governed by additional notices, authorizations, consents, or terms presented with the form.

11. Privacy and Health Information

Our collection and use of information through the Website is described in our Website Privacy Policy. Protected health information created or received in connection with healthcare services is governed, as applicable, by the Physicians Premier Notice of Privacy Practices and applicable law. The Website Privacy Policy is separate from the Notice of Privacy Practices. You should review the policy or notice applicable to the interaction in which you are engaged.

12. Accessibility

Physicians Premier is committed to improving access to its Website for individuals with disabilities. Information about our accessibility efforts and how to request assistance is available in our Web Accessibility Policy. If you encounter an accessibility barrier, please contact us using the information provided in that policy so that we can assist you and evaluate the issue.

13. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Physicians Premier disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, security, and availability. We do not warrant that the Website will be uninterrupted, error-free, secure, free of harmful components, or compatible with every device, browser, or assistive technology.

14. Limitation of Liability

To the fullest extent permitted by law, Physicians Premier and its affiliates, owners, officers, directors, employees, contractors, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, revenue, profits, goodwill, or business opportunity, arising out of or relating to the Website or your use of or inability to use the Website, even if advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

15. Changes, Suspension, and Termination

We may revise these Terms from time to time by posting an updated version on the Website and updating the effective date. The revised Terms become effective when posted unless a later date is stated. Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms. We may suspend, restrict, or terminate access to all or part of the Website at any time, with or without notice, including when we reasonably believe these Terms have been violated or Website security or operation may be at risk.

16. Governing Law, Venue, Severability, Waiver

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any action arising out of or relating to these Terms or the Website must be brought in a state court located in Nueces County, Texas, or, if federal jurisdiction exists, in the United States District Court for the Southern District of Texas, Corpus Christi Division, and you consent to the personal jurisdiction of those courts. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect. A failure to enforce any provision is not a waiver of that provision or any other provision.

17. Contact Us

Questions regarding these Terms may be directed to Physicians Premier Emergency Room, 4141 South Staples Street, Suite 101, Corpus Christi, Texas 78411; Phone: (361) 851-6626; Email: [email protected]; Website: mdpremier.com.