William’s Story

Make the Right Call

‘An emergency room, to me, is an emergency room’

Watch the story of William Brown, a retired Navy Recon Corpsman, and how making the right call saved his life.

If a patient thinks that he is having a medical emergency, his insurance company must cover testing, regardless of whether it turns out to be indigestion instead of a heart attack.

Don’t let the potential cost of care keep you from seeking emergency medical attention! Your insurance company shouldn’t determine whether or not you or a loved one is worth it.

Patient Tools

The Support You Need — Without the Wait

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ER vs. Urgent Care

Understanding where to go for care can help you make a confident decision when symptoms arise.
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Medical Records Request

Stay connected to your care. Contact your Physicians Premier ER Patient Services Navigator to request copies of medical record(s).
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Find a Location Near You

You’ll find Physicians Premier Emergency Rooms in convenient locations across South Texas.