Insurance Information Careers

Central Austin Emergency Room Austin, TX

Physicians Premier is a freestanding emergency room that is open 24/7, ready to treat all your minor and major emergency medical needs minus the wait. Our Central Austin ER goes above and beyond the standard of emergency care. We offer a safe, compassionate, and clean environment in which to care for all your emergency needs.

Time matters in a medical emergency. Physicians Premier Central Austin offers premium care without the long wait experienced in a traditional hospital emergency room setting. Most importantly, our board-certified doctors and expert medical team are committed to providing you with the highest level of care.


About the Services

Our Central Austin ER offers a wide range of emergency room services. We deliver high-quality emergency care to patients of all ages.

Here is what you can expect when you walk into our facility:

  • A clean, modern welcoming reception and waiting area
  • Prompt placement in a private, clean, sterile room with direct evaluation minutes after walking in
  • Seen and assessed by one of our board-certified, emergency medicine trained physicians
  • Onsite laboratory where you can get fast results
  • Onsite CT scan, ultrasound, and digital X-ray
  • A peaceful environment where we can provide you with excellent, expedited care

When you need care fast, Physicians Premier is open 24/7 to provide you with high-quality, concierge-level emergency medical care. Our facility offers the same services as a traditional hospital emergency room, but with little to no wait. We are proud to serve our community in Central Austin, TX and give exceptional care, regardless of age!

At Physicians Premier, we believe that your comfort is a crucial part of your treatment. This is why we offer the shortest wait times, as well as clean, private treatment rooms.

We also offer some of these top features:

  1. During emergencies – you can expect prompt treatment once you walk in our doors. Our state-of-the-art technology and equipment allows us to assess, diagnose, and treat your medical emergency in a fast manner – from cardiac arrest to broken bones.
  2. Child-friendly – we have designed our facility with everyone in mind… including the children and elderly. When kids feel comfortable and safe, they are less anxious about receiving treatment. Our pediatric rooms feature nurturing artwork and have kid-friendly toys to help reassure and calm your child during a medical emergency. By offering a private, sterile area to treat your child, we minimize their exposure to other illnesses.
  3. Laboratory and Imaging services – Physicians Premier is proud to offer advanced imaging and laboratory services right in our facility. This is a crucial part of patient care, for it guarantees that your results are returned in a timely manner.

A CT scan or a computerized tomography scan can provide advanced images of the blood vessels, soft tissue, and bones in different parts of the body, allowing our physicians to quickly and accurately diagnose and treat your medical condition. We also offer X-ray and ultrasound services.

Prompt results allow for fast diagnosis. With a full-service radiology department, we are equipped to handle all of your emergencies.

Biofire syndromic testing, that can test for almost 50 of the top respiratory and gastrointestinal pathogens. That means that we can have proof of a virus vs bacteria so no unnecessary medications are prescribed”

Information: all your results are given to you at the end of your visit and can easily be faxed directly to your primary care or specialist, as well.

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  • Headaches
  • Fever/Flu
  • Pneumonia
  • Bronchitis
  • Allergic Reactions
  • Abdominal Pain
  • Blood Clots
  • Migraines
  • Asthma
  • Sinus Infections
  • Skin Rashes
  • Dehydration
  • Chest Pain
  • Strep Throat


  • Concussions
  • Sprains
  • Dislocations
  • Seizures
  • Insect Bites/Stings
  • Burns
  • Broken Bones
  • Lacerations
  • Animal Bites
  • Sports Injuries



Arthur Abello

MD FACEP, Co-Founder, Managing Partner
Dr. Abello grew up in Dallas, TX and graduated from Vanderbilt University before earning a medical degree from the University of Texas Medical Branch at Galveston.  He received his training in emergency medicine at Christus Spohn Hospital Trauma Center in Corpus Christi, TX and is certified by the ...
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Timothy Carter

MD, Co-Founder, Managing Partner
Dr. Carter provides start-up and corporate experience as well as clinical expertise in Emergency Medicine. From 1991 - 2003, Dr. Carter gained valuable management and director experience in the competitive petrochemical markets. He assisted in expansion projects for Dixie Industrial Services Corp. ...
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Joseph Olson

DO, Co-Founder, Managing Partner
Dr. Olson earned his bachelor’s degree in biology from the University of Minnesota Duluth. After receiving his medical degree from Lake Erie College of Osteopathic Medicine Bradenton, Dr. Olson completed emergency medicine training at Texas A&M Health Science Center College of Medicine Christus i...
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Christion Rice

MD, MBA, FAAEM, Co-Founder Managing Partner
Dr. Rice is an emergency medicine physician, born and raised in the Rio Grande Valley.  He earned a Bachelors of Science degree in Chemistry, Biology, Physics, and Statistics from the University of Texas Pan American and a degree in medicine from the University of Texas Medical Branch in Galveston,...
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Jared Shahan

MD, Co-Founder Managing Partner
Dr. Shahan is co-founder, COO and sits on the board of managers of Physicians Premier ER, a freestanding ER with facilities in the Central & Coastal region of Texas and in operation since the Fall of 2014. Dr. Shahan received his undergraduate degree from Texas A&M University in 2000 and earned...
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Jori Short

RN, Nurse Manager/Facility Administrator
Jori is an experienced Emergency Room Nurse who began her career in Austin after graduating from Lakeview College of Nursing. In her career she has worked in various managerial roles including Assistant Director of Quality for an Emergency Medicine Service line in New York.  While living in New...
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Jeremy Kenter

DO, Medical Director
Dr. Kenter is a board certified Emergency Medicine physician that has been in practice since 2011. He attended Baylor University for his undergraduate degree and attended medical school at Midwestern University in Glendale, Arizona. Dr. Kenter completed his residency training in Emergency Medicin...
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About Us

Physicians Premier, your Central Austin ER, is a freestanding emergency room that gives premium 24/7 emergency medical care. We offer emergency services any day of the week and around the clock.

Our emergency room is fully equipped to handle all of your medical emergencies. With a full-service radiology and laboratory services, we can provide you with invaluable information to make the most informed decision about your treatment.


In a typical community, there are three different options for treating medical concerns available to patients:

  1. Freestanding Emergency Center (FECs)
  2. Traditional Hospital Emergency Room
  3. Urgent Care Clinic

While there are some similarities among the three, every healthcare model serves a distinct purpose. Below are some of the top distinctions to keep in mind for your medical treatment.

1. Level of care available

Urgent care facilities offer almost the same services as those available through a primary physician’s office. Some operate beyond the typical business hours but don’t offer 24/7 patient care. Some clinics have a pharmacy on site, but lack all of the medications needed for treating medical emergencies. Urgent care centers are for treating common illnesses and minor injuries.

Freestanding emergency rooms and hospital emergency rooms are both state-licensed healthcare facilities. This means that they should meet certain architectural standards and state requirements for equipment at a much higher level compared to urgent care facilities. Both types of facilities are open 24/7 for the community, and offer advanced imaging and lab services.

FECs also offer trauma care and are legally required to offer the same level of services and care available in a hospital emergency room. Since more than 80 percent of patients do not need hospital admission, a freestanding emergency room is a great option for high-level, convenient care. In addition, freestanding emergency rooms support patients in case a hospital admission is required.

2. Providers present at the facility

Urgent care centers are required to have physician assistants and nurse practitioners on site. In contrast, FECs and hospital emergency rooms are legally required to have board-certified emergency physicians available onsite at all times. When you have a medical emergency and you walk in at a freestanding ER such as Physicians Premier, your Central Austin ER, you are sure to be seen by an emergency-trained and licensed doctor so you get the best medical care that can be provided. Licensed and ER-trained physicians are also available in the traditional hospital emergency room setting, but a higher patient volume means that you need to wait longer to receive treatment in a hospital emergency room.

3. Wait time

Both freestanding emergency rooms and hospital emergency rooms are designed to provide quality immediate medical treatment. Traditional hospital ERs are often overcrowded, and this typically equates to delayed treatment and losing valuable time for patients and their families.

In a freestanding emergency room such as Physicians Premier, we don’t see patients in the traditional way like in an urgent care clinic, a physician’s office, or a hospital emergency room. There is no need for an appointment, and we are open 24 hours a day to handle all of your family’s emergency medical needs.

Here’s why our Central Austin ER is a cut above hospital emergency rooms and urgent care centers.

Features/Procedures Physicians PremierHospital ERUrgent Care Clinic
Treats lacerations, sprains, bruises, etc Yes Yes Yes
Treats chest pain/heart attack Yes Yes No
Treats abdominal pain Yes Yes No
Treats respiratory distress Yes Yes No
CT scanners and digital X-rays for head injuries, chest pain, broken bones, etc Yes Yes No
EKG and cardiac enzyme analysis Yes Yes No
Ultrasound Yes Yes No
Cardiac onsite lab tests Yes Yes No
Transfer arrangements with nearby hospital if needed Yes Yes No
Streamlined billing Yes No No
Drastically reduced wait time Yes No No
Immediate access to board-certified physicians Yes No No
Fully certified Laboratory for quick results/diagnosis Yes No No
Easy and convenient billing Yes No No

At Physicians Premier, your Central Austin ER, we aim to provide all kinds of patients with immediate, high-quality emergency care. When you come through our doors, expect to be greeted by a caring staff and be seen by a board-certified emergency room physician who are ready to provide you with first class, time-sensitive care.

Visit us at 5525 Burnet Rd., Suite A, Austin, Texas.

5525 Burnet Road Suite A Austin, Texas 78757

(512) 371-0911

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Our Team

Just as there are doctors who specialize in general surgery, cardiology, pediatrics, neurology, etc., there are doctors who have rendered additional years in training to be specialists in emergency medicine. Emergency room specialists are doctors who have the needed training to manage serious and life-threatening medical conditions.

Did you know that all of our physicians are board-certified? This means that they have the level of expertise, experience, dedication, and knowledge to provide you with the quality of care that you deserve.

Our team works collaboratively to provide the best possible emergency medical care in Central Austin, TX.

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Hear it From


  • I have been here twice, once for me and once for my daughter. Dr. Kenyon and Dr. Grieme are the absolute best. The staff is courteous and thoughtful. We were in and out very quickly. I have recommended to all of my friends and coworkers. Great addition to the community. Love this place!

    - Shelly S. | Corpus Christi, TX

  • So relieved I did not have to wait forever to be seen. Knew this was going to be my next place to go versus a hospital emergency room. Feel so much better now and to know the cause of the pain is such a relief. Thank you all so much for the courteous kind care.

    - Colleen I. | Corpus Christi, TX

  • Such a wonderful ER, my husband has been here twice and both times has been taken right in and given the best care! We know we can rely on Physicians Premier ER for our emergent needs! Thank You to the wonderful and caring staff!

    - Audra C. | Corpus Christi, TX

  • Trustworthy doctors, caring and knowledgeable staff across the board, great facilities and equipment, short wait, thoughtful details and patient-oriented service, and the whole medical center is aesthetically pleasing– like icing on the cake! We are grateful for the experience we had there.

    - Lori M. | Corpus Christi, TX

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